cancel
Showing results for 
Search instead for 
Did you mean: 

New Paypal layout - Change name on customer credit card statement

SOLVED
Highlighted
Contributor

New Paypal layout - Change name on customer credit card statement

New Paypal layout - Change name on customer credit card statement

I need to change the name customers see on their credit card statement.

 

Anyone know how to do this on the latest version of Paypal (online via a browser)?

 

It used to be possible in the old version.

I have contacted customer service and they just did not not understand my requirement.

 

TIA

PM

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: New Paypal layout - Change name on customer credit card statement

@Dimarzio123 

 

That's not possible to set now since they've merged the personal and premiere accounts together where a lot of the seller settings were removed. Only for business account that setting is available. 

 

After upgrading to a business account, go to Account Settings (gear icon) > About the business > Business Information > Your business information > Edit


Kudos & Solved are greatly appreciated. 🙂
2 REPLIES 2
Esteemed Advisor

Re: New Paypal layout - Change name on customer credit card statement

@Dimarzio123 

 

That's not possible to set now since they've merged the personal and premiere accounts together where a lot of the seller settings were removed. Only for business account that setting is available. 

 

After upgrading to a business account, go to Account Settings (gear icon) > About the business > Business Information > Your business information > Edit


Kudos & Solved are greatly appreciated. 🙂
Contributor

Re: New Paypal layout - Change name on customer credit card statement

Tx for the quick reply