New Paypal account, bank account already in use?

Tworknwin
New Community Member
Hello, Yesterday I got an email saying my account could not be used anymore as they discovered my account was made 4 months before I turned 18 (9 years ago). I was told I could withdraw all the money on my account and would have to make a new paypal accouny with a different email adres, i can use the same bank details but first had to delete them from my old account. So I did all of that and now when I try to add my bank details on my new account it says those details have been used already... What should I do? Thanks for any help
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Tworknwin 

 

Please contact customer service for assistance to reset bank account:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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