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My new mobile phone number shows up in my profile and replaces my old mobile phone number. However, I still get a screen telling me a text will be sent to my OLD mobile number when I try to log in, which I no longer have and which is no longer in my profile. I now have to answer my security questions each time I log in.
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Just chatted with paypal again. they told me how to cancel and reset 2-step verification. problem solved. thank you.
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Click on cog icon next to log out and then notifications in the blue band, just under there what number is showing?
Advice is voluntary.
Kudos / Solution appreciated.
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Spoke to Paypal a few days ago. Was told issue would be solved within 48 hours. Longer than that now.
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Just chatted with paypal again. they told me how to cancel and reset 2-step verification. problem solved. thank you.
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