Name update takes too long
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IKR? I'm trying to get my legal name updated on the US side. I've sent in my information three times over the last three weeks and have received no response whatsoever. This is absolutely unacceptable. Do I have to cancel my account and make a new one? I mean, it took my banks 15 minutes to make the change. This is ridiculous.
There is no direct customer service email, either, so I can't email them to find out what's going on or what's happening to my information. Paypal is notorious for horrible customer service anyway and this doesn't help.
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Hi, were you able to update your name? I recently submitted my document and went into the same issue.
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