Name change

[Shelly36]

I have completed all the required steps from PayPal to change my name but it’s still the old name. I can’t get an actual phone number to call anyone. The link doesn’t work to call PayPal and the messaging center is to high volume to answer my questions. This app sucks!

[PayPal_Olivia]

Hi @Shelly36,

I'm sorry to hear that you're having difficulty reaching customer service to resolve your name change issue. If you're trying to get the number through the app, please try visiting PayPal.com through a browser and click Contact at the bottom of the page and then Call us. Alternatively, you can also reach out through DM on Twitter or PM on Facebook.

I hope this can be resolved quickly!

Olivia