Name change taking long
Cheryl94
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Posted on
May-21-2021
10:26 PM
I changed my legal name and I’ve been waiting a long time and have gotten NO response, I sent my court papers AND my ID. There is no excuse for such a large company to fail in such a big way. I’m transgender, this isn’t the only time my name change has caused me serious issues. At this point, I’m ready to switch payment providers and leave PayPal all together. I will warn the trans community about this issue so we can use a different payment provider and avoid this LAZY business.
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1 REPLY 1
kernowlass
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May-23-2021
10:29 AM
Allow a few weeks and then contact for an update?
Guess they are pretty busy at the moment with reduced staff due to ongoing covid issues.
Advice is voluntary.
Kudos / Solution appreciated.
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