Name change: minor correction won't work

Ruedeemas
Contributor
Contributor

Even it's for fixing 1 or 2 characters it never work.

 

Want to change my last name from '<removed>' to '<removed>', never allow me to do so. How could I change it then, just remove an 'a' is so difficult.

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3 REPLIES 3

PayPal_Olivia
Moderator
Moderator

Hi @Ruedeemas,

 

Thank you for your post! I'm sorry to hear that you've been unable to change the name on your account. Even minor corrections are subject to review. Did you receive a response declining the change, or were you prompted to provide further information?

 

Thank you!

 

Olivia

 

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ryanchong84
Contributor
Contributor

 

@PayPal_Olivia 

 

I'm having the same issue. I just need to change an misspelled alphabet in my currently registered name but the "Make a minor correction" doesn't work. Everytime I try to change it just say that I can only make 1-2 characters which in my case should be able to do so because I only need to edit 1 alphabet. I attached here a screenshot of the error when I try to make the correction. Do you have any solution? I tried contacting the helpline via messaging in the web but no reply.

 

Thanks in advance.

 

Screenshot (61).png

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jv07
New Community Member

Is there a solution about this minor correction? I had my Paypal account since 2012 and never thought that it would be difficult to change the name. Please need a help here. I wanted to link my Paypal to another method but could not do it because the name does not match. 

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