Name change Tried uploading files in all format does not work what am I doing wrong

[Mollydolly123]

Says too large used zipped tried assorted why can't it just be emailed to 

[PayPal_Jae]

Hey there @Mollydolly123

Your identity documents contain very sensitive information and it's best to upload them to the secure center. I recommend taking the photos on your mobile phone to get the proper size. I hope this helps!

- Jae