Name Change, but don't have documents required

gabkdejesus
Contributor
Contributor

Hi,

I need to change my account name from nickname to full, but I don't have any of the required supporting documents. Can I email/contact Paypal and request approval through some other supporting document like birth certificate?

Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@gabkdejesus 

 

 

If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:

 

A legal name change

A minor misspelling

And in the case of an account for a registered business, a change in the designated contact for the company.

 

Changing from a fictitious name (or, as in your case, a name unrelated to your legal name) to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.


Advice is voluntary.
Kudos / Solution appreciated.
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