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My "Insights"window is gone???

Contributor

My "Insights"window is gone???

When I log into my PayPal account on my desktop the normal Home layout is missing the "Insights" window that is normally on the left, which shows my balance, etc. It is just a blank area now with the regular stuff (recent transactions, etc) on the right side of the screen. When I log into my PayPal with my mobile device the insights window and everything is as it normally is?

 

So is PayPal having trouble with it's desktop version or is it me??

3 REPLIES 3
New Community Member

Re: My "Insights"window is gone???

anyone have a solution to this? 

 

New Community Member

Re: My "Insights"window is gone???

I have this issue intermittently. It's really frustrating and I definitely don't like what seems to be the new page. What a waste of homepage space. Wish Paypal would respond to some of these questions with a solution on how to get the old layout back.

New Community Member

Re: My "Insights"window is gone???

I'm dealing with the same issue. Has anyone gotten a resolution yet? I did message support but haven't heard back yet.