My "Insights"window is gone???

PamelaW
Contributor
Contributor

When I log into my PayPal account on my desktop the normal Home layout is missing the "Insights" window that is normally on the left, which shows my balance, etc. It is just a blank area now with the regular stuff (recent transactions, etc) on the right side of the screen. When I log into my PayPal with my mobile device the insights window and everything is as it normally is?

 

So is PayPal having trouble with it's desktop version or is it me??

Login to Me Too
4 REPLIES 4

cpdnd31
New Community Member

anyone have a solution to this? 

 

Login to Me Too

alegna200
New Community Member

I have this issue intermittently. It's really frustrating and I definitely don't like what seems to be the new page. What a waste of homepage space. Wish Paypal would respond to some of these questions with a solution on how to get the old layout back.

Login to Me Too

RPTNicole
New Community Member

I'm dealing with the same issue. Has anyone gotten a resolution yet? I did message support but haven't heard back yet. 

Login to Me Too

integraguy2001
Contributor
Contributor

Paypal needs to get its act together, fix this issue please.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.