My account limited

[Yazid1234]

Hi, I have received two emails with the title Your PayPal has been limited, the content of the email is below. I have never had anything like this before, do you think it is genuine? Many thanks

Our system has detected unusual changes in the credit card linked to your PayPal account. To unlock your account, you need to verify your PayPal to prove that you have done nothing wrong.
Click on the link below to unlock PayPal. Unlock Your Account PayPal will automatically unlock after finishing the account verification as soon as possible.

[Bella73]

I confirmed ID and they asked me to change name on PayPal bcs that name dont match name on ID. I sent so many documents and ID copies and everything they still torturing me and doesn’t accept it. I don’t know what do do.