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The login pin quit working a couple months ago. I have not changed it. It just stopped working. I've searched for a solution, and found this, but it is no longer relevant. There is no option to create or change a pin. I can enable or disable it from the Login and Security menu, but it will not work when I enter my pin.
Solved! Go to Solution.
Welcome to our Community Forums! I'm sorry to hear you're running into some issues logging into your app. I would first recommend removing and re-installing the app. Before you try logging in on that app, login through a non-mobile browser and follow these steps:
Log into your account
Click the gear (Settings) in the upper-right hand corner
On the next page, click on Security
Scroll down a bit to find Mobile Pin
There you should be able to reset your mobile pin. That should do the trick!
- Jon K