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Mistake in mailing address

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New Community Member

Mistake in mailing address

Well, it's funny and absurd at the stage.

 

I opened this paypal account 4 months ago since my friends(in UK) wanted to send me(in Canada) some money as a gift and paypal seemed to be the fastest and easiest way, only by then!

 

While opening the account and entering my address, I don't how, but I somehow picked the wrong country. I mean I live in Canada, other details of my address is correct except for the province and country which is AZ, United States. I don't know how that happened. Even my postal code is correct, it is the country and the state that does not match my correct address.

 

I did not notice it then, so my friends sent me over the money. Now that I wanna use the money, paypal will not allow me to add a credit card cause the billing address on my credit card is not the same as my paypal. neither it let me transfer the money to another paypal account saying some of my information does not match. I even can not close my account since it is asking me to confirm my address right before closing the account and I do not want to confirm a wrong address.

 

I tried contacting paypal but there is no human being available. this is creepy as **bleep** lol. I mean I feel like I am in a Kafkaesque atmosphere: no way ahead, no way back.

 

Can anyone please help me waking up from this night mare? lol

3 REPLIES 3
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Esteemed Advisor

Re: Mistake in mailing address

@Mehrdokht 

 

Paypal is country specific so you have to open a paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

A U.S account is useless to you and you would never be able to verify it. You need to close that one (if you can) and open one in your own country.


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New Community Member

Re: Mistake in mailing address

thanks, but what will happen to the money that I already have in my account?

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Esteemed Advisor

Re: Mistake in mailing address

@Mehrdokht 

 

If they sent the payment as friends / family then there only option is to do a chargeback IF they funded that payment via a card.

If they sent as goods / services then tell them to open a dispute for non receipt of item (as there is nothing to send) and they may get their funds back and then can pay to your new account once you have opened it.


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.