Missing information
kayceh
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Posted on
Apr-28-2020
11:46 AM
Have any of you had to provide additional documents after you have had a paypal account for years? They limited my account because they needed to verify my identity. I provided my driver's license, my passport and my last pay stub. Then I get an email saying they have limited my account again because they need ADDITIONAL verification. WTH? So now I uploaded my W2.... has anyone else encountered this? I think this is ridiculous!!
1 REPLY 1
ramberroya
PayPal Employee
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Apr-29-2020
07:07 AM
Hi @kayceh, Thank you for using community forum. I understand your concern that you'd like to remove your account from being limited. Please click the link its an instruction how we can remove the account from being limited. https://www.paypal.com/ph/smarthelp/article/how-do-i-remove-a-limitation-from-my-account-faq2189?app... Hope this will help resolving the issue. Thanks. ***If you see a post that is helpful, kindly give the author Kudos or accept it as a solution. Thanks and have a great day! ☺
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