Minor name change -one character - does not go through, no reply from paypal since weeks

stripolszky
Contributor
Contributor

Dear all, I want to change ONEletter in my name - I have sent the request for minor change twice via the online form, but only got the immeadiate automated response, nothing was done. I wait since two weeks. Is there a way around? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@stripolszky 

 

Paypal are never 'quick', they will probably get around to it but it may be weeks     Smiley Frustrated

You could phone for an update?


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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