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Mailing addresses

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Mailing addresses

I just bought something from a merchant using paypal. When my payment was processed paypal used my old work address which has been deleted from my account. Will the item ship to the address I gave to the merchant or this old address linked in my paypal account?

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Volunteer Advisor

Re: Mailing addresses

@Therealzuker 

 

In order for the seller can adhere to the seller protection policy, they usual ship to the shipping address on the payment. If you communicated to the seller of the correct shipping address, then it is up the seller if they choose to ship to your new communicated shipping address or the old address on the payment. Merchant can also cancel the order and refund you and you can do the purchase over and be sure to add your new shipping address in your account with the merchant store before logging into PayPal to pay or double check the shipping address during the Review your payment page of PayPal checkout. Don't rush through the checkout screens taking your time so no errors are made.


Kudos & problem resolved are greatly appreciated. Smiley Happy
1 REPLY 1
Volunteer Advisor

Re: Mailing addresses

@Therealzuker 

 

In order for the seller can adhere to the seller protection policy, they usual ship to the shipping address on the payment. If you communicated to the seller of the correct shipping address, then it is up the seller if they choose to ship to your new communicated shipping address or the old address on the payment. Merchant can also cancel the order and refund you and you can do the purchase over and be sure to add your new shipping address in your account with the merchant store before logging into PayPal to pay or double check the shipping address during the Review your payment page of PayPal checkout. Don't rush through the checkout screens taking your time so no errors are made.


Kudos & problem resolved are greatly appreciated. Smiley Happy