cancel
Showing results for 
Search instead for 
Did you mean: 

Lost my cell number and currently not in UK

DesperateBD
New Community Member

Lost my cell number and currently not in UK

I lost my cell number and currently not in UK, however, when I try to log in to my profile PayPal verification is either by an SMS or a call. Unfortunately, I cannot opt for any of the 2 because I no longer have the number I registered. What are my option to access my account?

 

Kindly assist.

 

Regards

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Lost my cell number and currently not in UK

@DesperateBD 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.