Lost my account and I don't know how to get it back

hutaoz
Contributor
Contributor

I made an account yesterday with an email I used before but it worked for some reason...I used it to buy something and then when i tried logging in again I had to reset my password after reseting it and logging in it put me into the old account for some reason? I'm just trying to figure out how to get the new one back

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PayPal_Tommy
Moderator
Moderator

Hi, hutaoz, 

 

Hi there, we are incredibly sorry for the inconvenience.

 

The system will not allow you to open two accounts with one email address. This is the reason why you could be having these issues. 

 

If you're looking for more information, you will need to contact us directly. We cannot see the details of your account right now via this channel. I advise you to contact us via the contact us section at the bottom of your account or via Twitter/Facebook. 

 

-Tommy

 

 

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