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DonnaC82
New Community Member

Hello Can someone help , I had to change my password at the request of PayPal and my pin but sadly the phone number they have isn’t mine anymore and I can’t get into my account with the code they send the number and can’t access my account to change the number !!!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DonnaC82 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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