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Wiihan2017
New Community Member
Can't access the Cellphone I registered with and it keeps on sending a verification code to it, I have chosen the option to mail me the code but then as a second verification it sends the code to my cellphone and I don't have that phone and number anymore
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey Wiihan2017,

 

Uh oh! Regrettably, the only option to fix an issue with an old phone number on an account would be to contact us by phone so that we can verify your identity and help you get back into the account. Hopefully the issue is resolved soon!

 

- Ashley M


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