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Kimostan · ‎Apr-04-2020

I cant login to my account and also cant change the password please help and customer service aint working

Jown10 · ‎Apr-06-2020

Hi @Kimostan Thank you for communicating with us. For further assistance, please click the link if you can't login https://www.paypal.com/ke/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-faq1935 and how to change your password https://www.paypal.com/ke/smarthelp/article/how-do-i-change-my-password-and-security-questions-faq14... Hope this helps. Thank you.

PneumaPsyche · ‎Apr-06-2020

Good day to you @Kimostan ,

I am really sorry you've had to deal with this. I just want to know, are you using your mobile phone or your computer? You may just need to clear your cache and cookies from your internet browser.

Once you were able to do that please try to log back in by following these steps below

What Can I Do If I Can't Log In .

I hope this helps.

We really appreciate your patience.

Keep safe.

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