Login problem

[mahmd3000]

I am facing login problem I can’t login from my computer, security challenge page is always coming and it doesn’t disappear I checked all browsers but same issue Also from app same problem I can login only from my mobile browser no problem ! My username and password is ok so I already use is to login throw mobile browser Kindly advise me Thanks

[amethyst01]

Hi @mahmd3000 ,

Thank you for contacting PayPal.

We're sorry you're having issue logging in using your computer. Can you try clearing your cache and cookies  then try to log in again. 

Hopefully that will fix the issue. Hope everything goes out well. Stay safe.

[mahmd3000]

Dear Sir Thanks for your reply I already did clean all cache and cookies for all of my browsers, but unfortunately the problem still not solved Please support Thanks