Login problem

DanielLacki1981
Contributor
Contributor
I cant login to my account as system wants to either call or send msg with code to number which I don't have anymore. Whatever I do even if trying to get call from PayPal it directs me to same screen. How can I log in?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DanielLacki1981 

 

Contact customer services and see if they can help you regain access via your security questions.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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