Login issue

greggu
Contributor
Contributor

How can I bypass the authenticator app and otherwise prove my identity?

I have no longer access to the verification app because my old phone broke down and I didn’t taken a iCloud backup.

So I can not log in to my Paypal account anymore because I should have a third-party authenticator code which I do not have anymore.

Or how do I delete my account and create a new one using the same email address?

Thanks for help.

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1 REPLY 1

greggu
Contributor
Contributor

Hello Paypal team, I still have a same issue and nobody helped me. Could you kindly answer me please?

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