Can anyone help me please, I'm trying to log in but I can't PayPal keeps taking me to security asking me to put a code in that I'm supposed to receive via text or phonecall, problem i have is that the number on there is my old number so i can't get passed this security thing! Really starting to wind me up now as I can't get hold of anybody and can't make sense of it.
Try downloading the app and changing the phone number via settings OR using the forgotten password option. If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in). If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
