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Login HANGS on SECURITY

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Login HANGS on SECURITY

When I try to access (login) to my Paypal acct, the security thing shows and it loops and loops and won't let me click I am a human. I have to open a new firefox browser window, (windows 10) and continue to try and try and eventually I'll get in. This happens even when I disable Trend Micro Antivirus and I have added paypal as a erm approved website. I'm missing something, security settings wise I think. Can anyone walk me through this? I am starting a new online business and this is a major issue. THANK YOU SO MUCH