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New Community Member

Log in

When I log in I put my password in but it comes up with authentication and my old number but it won’t let me do it any other way but I’ve got a new number so I can’t get into PayPal what shall I do?
2 REPLIES 2
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Contributor

Re: Log in

i've recovered 2 accounts. Found a way how to bypas autentication. If paypal send me 500$ ill show them security  vulnerability. Email me with offers.

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Esteemed Advisor

Re: Log in

@Charlyemma 


You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.