Log in problems on old account

Helen1233
New Community Member
I have 2 PayPal accounts. 1 I can log into with no problems.the other is an old account but has been used recently to buy something. When I try and log in using email address it's says wrong info so pressed change password and it then says there's an error..it's driving me crazy please help!someone,anyone?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Helen1233 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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