Log in problem

amberdominique1
New Community Member

Hi,Good day!

 

I just created this paypal account.I had troubles with my old one,I can't log in.It is giving me an error "Sorry,we can't confirm it's you" I already tried different ways like forget email,forget/create new password,I'm not a robot but its the same error.And now it's telling me "we're unable to log you in".I hope someone here can help me because I still have funds there.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@amberdominique1 


You need to contact customer services to resolve any limitation or account issues.
Click help / contact bottom left of Paypal pages for options available for your country.


Advice is voluntary.
Kudos / Solution appreciated.
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