Log in issue

[Sandra1307]

Hello, i need help with logging in. I reported transactions that i did not authorise. It was xbox live payments but i dont even own an xbox. Paypal said it was not fraud and it was genuine and everytime i log in now it asks me for security and i put my answers on the questions but it still asks me to call or text me, however i have changed my number and forgot to change it here so i am now unable to get the text or call to comfirm my identity. How can i get my account back? Thanks

[sharpiemarker · Accepted solution]

@Sandra1307 

Please contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours local UK time.

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal