Locked out online

dreamgenie15
New Community Member

hello my name is Jacquelyn and when the pandemic started i lost access to the phone number that is attached to my account, so now i cant login but i can change my password. When they sent out our stimulus money PayPal took it upon themselves to take part of my money and put it into this Goals account. Well now that i cant login i cant have full access to my account i still get my paychecks and such but i have no way of getting my money out of the Goals account. I have been reaching out for help since April about this and just been getting the run- around i now have 4 PayPal accounts because PayPal employees keep telling me to open a new account but you can't do that either i need to close my PayPal account but what will happen to the money that's locked in the app?????????????????????? 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.