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[ZornizaN]

I am having trouble log in??? This happened all of a sudden. They ask me to confirm my phone . And I don't have any access to it. There is no other chance to log in exept this one. I tried via Facebook, got an automated message that there is no live support. Same goes to Phone call... I tried downloading the App, again ask me the phone. This phone was used 3 years ago... I never had such issues... How am I supposed to log in now? And in the meantime I continue receiving payments with no problems... Just removed PayPal from my site. Until I get access I will not use them. No support at all.... So frustrating. Please, help. Thanks.

Be safe !

Regards

[kernowlass]

@ZornizaN 

Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.