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Is anyone verified but still asked for an identity confirmation?

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Member

Is anyone verified but still asked for an identity confirmation?

Hi there! I got a notification from Paypal themselves (both email and in the app) that I need to confirm my identity. But I'm pretty sure my account is verified since I have a card linked to it. 

 

Anyway, is it possible for Paypal to ask for an identity confirmation even if you are verified?  Also, how can I check if my account is verified in 2020? I've seen a lot of articles/forums on the internet but they're all outdated.

 

Thanks in advance!

 

 

1 REPLY 1
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Contributor

Re: Is anyone verified but still asked for an identity confirmation?

Me too,i don't know why and what to do,so i can use PayPal normal.