Invalid American Express Card Number

rainyprincezz
New Community Member

I could not add one of my american express card into my paypal account. I've added the same card into the account before but it was expired. So I removed the old one and tried to add the new one into the account. However, it keeps on telling me "invalid card number". I've also added other american express cards into my account and had no problem at all. How could I solve this?

Login to Me Too
1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi rainyprincezz,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I can see from your profile your country location is China, AMEX is an accepted funding source on a PayPal Account registered in China. I apologize for the inconvenience and I would recommend reaching out to us on Facebook, Twitter, phone or email through the Secure Message Centre of your PayPal Account for further assistance.

 

- Siobhan

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.