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Intitiate Guest Chat

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New Community Member

Intitiate Guest Chat

Hi,

 

I'm trying to reset the number associated with a business account but can't because it requires punching in a four digit code from the old number which I no longer have access to.

 

I contacted them on Facebook and they told me to Initiate a Guest Chat using the following method

Log in>> enter your email ID>> having trouble logging in>> contact us>> initiate a guest chat.

I can't see a Guest Chat option. "Contact Us" just brings me through to the Help Center

Any ideas???