Hi @Collins19_
Welcome to the Paypal Community. Thank you for your patience. Though our response times may be delayed, be assured we’re here.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You'll need to contact customer service in order to check your account.
Hope this helps. Stay safe!
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