cancel
Showing results for 
Search instead for 
Did you mean: 

Inability to verify my ID

Brucearnold
New Community Member

Inability to verify my ID

Hello Great People 
Are you doing great out there? I have an issue with my PayPal account all because I was unable to verify my Identity
I am native of south Africa but I am  out of my country , I am living in the states with my family but and therefore the requested ID for verification is there and a limitation has been placed on my account 

Anybody with  a suggestion or way forward??

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Inability to verify my ID

@Brucearnold 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.






Advice is voluntary.
Kudos / Solution appreciated.