Impossible to confirm bank account or talk to a live rep

klaity
New Community Member

I have been trying to confirm my bank account for months now. I have money I was sent that I need to claim by 10/31. Every time I try to verify my bank account, they money is never withdrawn and deposited so I can confirm the amounts. So I sent in a document with my name and bank account number on it 5 days ago and my bank account still has not been confirmed. I can't reach a live person and every time I chat, I don't get a response for over 24 hours and then when I get a response, it doesn't help or answer my question and then the chat is closed. All I need is to have my bank account confirmed before 10/30 so I can claim my money by 10/31 OR if i could rather be sent a check to claim my money. No one can tell me when it will be confirmed or if I can rather get a check sent to me. 

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