Identity failed

sommy2020
New Community Member
Trying to confirm my identity but it kept redirecting me to a page Attempt failed, Attempt failed
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2 REPLIES 2

PayPal_Nick
Moderator
Moderator

Hi @sommy2020,

 

We're sorry you're encountering this error message. This will need to be investigated by customer service. You can find our customer service contact information here,  https://bit.ly/ContactPayPal.

 

~Nick
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Djmorgan84
New Community Member
I having the same issue and contacted CS and was told me account was good and to call my bank so I did ans was told everything on that end was good. I only want my bank card on my paypal and not bank account for my own personal security reason. I'm still having the same issue and was told to try again later. Well now CS closed and this been 2 days now.
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