Identity Verification
adamaktar
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Posted on
Feb-18-2021
09:52 AM
Hi there,
My verification document keeps rejecting. Is there a way to know what the reason might be and I can fix it? I have uploaded a pdf and then a jpeg of my passport without success. Appreciate your help.
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Account Status & Verification
1 REPLY 1
kernowlass
Esteemed Advisor
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Feb-21-2021
06:14 AM
Before sending us anything, please be sure that your document:
- is legible.
- shows all four corners of the page.
- does not have information blocked or blacked out.
- matches the information on your PayPal account.
Proof of identity
The following is a list of acceptable documents you may provide:
- Government issued ID, such as a driver's license or passport
- Employment authorization card
- Permanent resident card
Proof of address
These documents must be dated within the last 3 months to be considered acceptable:
- Current utility bill dated within the last 3 months
- Bank, credit card, or financial statement
- Cell phone bill
Advice is voluntary.
Kudos / Solution appreciated.
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