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Tanbir098
Contributor
Contributor
My old number was on my PayPal now I can't receive the text now they can't confirm its me someone help
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Tanbir098 

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.

 

No one in the forum is customer service to help you fix this, must call PayPal.


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Tanbir098 

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.

 

No one in the forum is customer service to help you fix this, must call PayPal.


Kudos & Solved are greatly appreciated. 🙂
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