I wish to close my account but PayPal won't let me

RafaelRubik
New Community Member

I moved out of Venezuela last week, and thus I need to close my PayPal account and then reopen it to update my address and all that. It seems unnecessary, but oh well. The problem is, when I try to close it, it says that there's a problem they need to resolve first and they link me to the customer service. I can't email then because when I choose the "Close account" topic it just says the problem thing all over again, and I can't call them because I have no money on my phone to do so. What am I supposed to do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@RafaelRubik

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.


Advice is voluntary.
Kudos / Solution appreciated.
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