I want to delete my account

Vickydollery13
Contributor
Contributor

I accidentally changed my account to business account and I’d like to delete my account as it’s not working properly for me

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Vickydollery13 

 

You can downgrade to a personal account by calling customer service:

 

Please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

 

Or go to Account Settings (cog icon) > Your Profile > Account Type > Close Account

 

Before closing account:

Make sure you do not have a balance, open disputes or account limitations and remove any financial info (banks accts, cards, etc).

 

Also Cancel any active automatic payments:

 

Go to Account Settings (cog icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click Merchant from list and select Cancel on the next page.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Vickydollery13 

 

You can downgrade to a personal account by calling customer service:

 

Please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

 

Or go to Account Settings (cog icon) > Your Profile > Account Type > Close Account

 

Before closing account:

Make sure you do not have a balance, open disputes or account limitations and remove any financial info (banks accts, cards, etc).

 

Also Cancel any active automatic payments:

 

Go to Account Settings (cog icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click Merchant from list and select Cancel on the next page.


Kudos & Solved are greatly appreciated. 🙂
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