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I wan't to change my account from business to personal

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New Community Member

I wan't to change my account from business to personal

Hello, help me i created my PayPal account some time back. I thought  can start a business but i failed and a friend sent me money on the same PayPal account and it's showing that i need to provide documents. How can i change from business to personal please?

1 REPLY 1
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Esteemed Advisor

Re: I wan't to change my account from business to personal

@batcall 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





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Kudos / Solution appreciated.