We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
I think I accidentally clicked the wrong account type
Help!? When I was setting up my account, I think I accidentally clicked the wrong account type. I want a personal send and receive money from family and friends. I can’t find where to go back and change that. Or to even see what kind of account I have. Can you direct me?
Re: I think I accidentally clicked the wrong account type
Once you upgrade your account, you cannot undo it yourself - it has to be done by customer service. You may want to phone customer service and ask them to downgrade your account. You can also reach out to PayPal via their Facebook or Twitter Account, both are supported by PayPal employees.