I removed a card from my account but its still saying the card is connected to a account.

[Kyle655]

I removed a card from my account to put it on another account but its been saying the card is connected to another account i've waited 2 hours and still saying that how do i fix this

[sharpiemarker · Accepted solution]

@Kyle655 

A removed card or bank does not mean it is removed from the files. PayPal keeps track of it for security reasons. A removed card or bank just can't be selected as payment method during checkout is all it does.

Contact customer service to have the card reset:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal