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I never receive the verification code to my cell phone (SMS). What should I do?

Dimitris555
New Community Member

I never receive the verification code to my cell phone (SMS). What should I do?

I never receive the verification code to my cell phone. What should I do? My cell phone number is the correct one.
I tried the app same problem there as well

1 REPLY 1
kernowlass
Esteemed Advisor

Re: I never receive the verification code to my cell phone (SMS). What should I do?

@Dimitris555 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.