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I need help

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New Community Member

I need help

So I had to created this account to get some help, my original account has been asking me for a security check since a while now but here’s the problem.. I moved to another country and the number that I had before (where I used to received my security check) isn’t available anymore I don’t have access to it and paypal doesn’t allow me to login to my account unless I put the code that they send me.. I have no Idea how to access to change my phone number PLEASE SOMEONE HELP ME!

1 REPLY 1
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Esteemed Advisor

Re: I need help

@Irpc

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved....as you are now finding.

 


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