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I need help with updating my address.

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New Community Member

I need help with updating my address.

So I've been trying to update my address from my old to my new, and it always tells me that my city, state and zip code do not match up. 

I tried to contact customer support but they told me all agents are offline. Even though it is business hours already. 

 

Anyways what do I do? 

I have tried everything I can think of. 

2 REPLIES 2
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Esteemed Advisor

Re: I need help with updating my address.

@datum8888 

 

You may have to update any billing address of any linked cards first, that is what i had to do when i moved, then i could update my street address.


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New Community Member

Re: I need help with updating my address.

I don't have any linked cards. 

What else can I do?